Submitting a Customer Service Claim

Take a Picture or Video

Please take an overall picture of the piece of furniture that has the issue. Take a close up picture or video that shows the issue in detail. Finally please take a picture of any tags detailing product identification numbers, these will likely be found underneath your furniture.

The Details

Please write a description of the issue being as detailed as possible. Next, tell us the best way to contact you. We suggest including both a phone number and email address.

Your Invoice & Email Us

Please provide us with your sales invoice number that this piece of furniture was purchased on.

Now put it all in an email to us at Sandy's